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Initial Setup
Setup Without Microsoft Account At Let's add your Microsoft account screen, asking to sign in press Shift F10 (If you're on a laptop that has Action Keys mode or something similar, you may need to Function Shift F10) command prompt appears type into command...
Post Windows Setup
Get eSim for unit. Call DRN Support at 855-437-6435 to get camera software installed for L5 cameras. Nathan Login: NWRNateGRepo4050!
Overview
TRIP (Towing Records Information Program) is the software used to manage all aspects of relocated vehicles. A solid understanding of TRIP is essential for anyone working in dispatch.
Enter a New Tow
To enter a new tow, start by clicking on the New Tow button on the Main Screen. This will open the New Tow Screen.The fields highlighted above will automatically be populated but can be changed, if necessary.CALL/PATROL. This will be set to PATROL since most C...
AT&T Router
IP Address: 75.41.117.222Device Access Code: 08\*\*2//37>
PF Sense
IP Address: 192.168.1.1, 75.41.117.217 U: adminP: oddPr0bl3m@nwr P: d3t3ctTRAFFIC!P: pfsense Modem->pfSense(192.168.1.1)->Router Router gateway set to PfSensePfSense gateway (WANGW2) set to AT&T (75.41.117.222) DHCP Server is Domain Controller: 192.168.1...
Tow Detail
Location Selector. Selects the appropriate location for the tow. This will filter the selections for driver and account so that only data from that location is shown. Section A - Driver Info Call/Patrol – Selects the type of tow. When a tow is ...
Main Screen
The Main Screen displays towed and released vehicles as well as a menu for navigating through the various sections. This section displays towed vehicles that are in our yard as well as vehicles which have been released. Use the Held/Released toggle (3) to...
Troubleshooting
No Desktop Open Task Manager (ctrl-shift-esc) Run New Task Enter 'explorer.exe' Restart
Changelog
2.0 Various changes to implement new driver app Fixed exception when updating user. 1.955 Updated packages to address various vulnerabilities. 1.954 Adjusted cost of mailing to better approximate cost when sending owner/lien holder mail. 1.9...
Side Navigation Menu
The Side Navigation Menu is used to navigate between the various screens in TRIP. Accounts Opens the Accounts screen where you can browse, add, and edit account records. DNT Opens the Do Not Tow screen, allowing you to search for vehicles current...
Theme
Default Locations
Add New Location
Update Mailer App Three edits are required: Add location to MainFormView location dropdown. SubmitJobs(): Add new location. LocationFilterChanged(): Add location to switch block. Create New Document Login to Click2Mail (you can use the test site if...
towcode.net
Server:[23.254.164.131]administratorsEfUaBn8qGzmx8Q3 Name servers: mdns7.hostwindsdns.com mdns8.hostwindsdns.com DB API-User SWqxZp^qk!zyk24c MySQL API-User q!v3CdoQb9kf&c MySQL root A^fDRjP@DrAh3M FTP FTPUser ...
Server Info
Liquid Web Login with Google: miker@nwrtow.com Nameservers ns.liquidweb.com ns1.liquidweb.com ns.sourcedns.com ns1.sourcedns.com nwr.technology SSH 50.28.86.52 Username: rootPassword: vQ4x~5mZ8675e@ nwr2.technology (Snipe-IT) SSH 67.227.249...
Apps/Services
https://rmm.nwr2.technology username: mikerpassword: Rocky@1966 MeshCentral username: vmpqvaiiMeshCentral password: FTecG1r9yzGycIShrnNVE7XCb RMM Email: email: tactical.rmm@nwrtow.compw: DEo3GB@xsgFY Delete cd /rmm/api/tacticalrmm source ../env/bin/acti...
Vehicle Release
To release a vehicle first select it from the main screen, then click on the 'Release Info' tab. This will open the release section of the tow. Select the appropriate release status. Released To Owner This is the typical status used when a vehicle is ...
Print Invoice
Calling Tow into Police Once all the information for a tow has been entered, it must be first called into the police department. The appropriate phone number will be shown in the Police Notification section. You need to get the badge/operator number of the...
Device Setup (Hexnode)
To Setup iPad 1. Use Apple Configurator to register device in Apple Business Manager. 2. Set MDM for device to HexNode. 3. In HexNode, Admin->Apple Business/School Manager->Apple DEP->Sync with DEP. Device will restart. Click through to setup...