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Overview

TRIP

TRIP (Towing Records Information Program) is the software used to manage all aspects of relocated vehicles. A solid understanding of TRIP is essential for anyone working in dispatch.

Programming

Tow-On-Sights

TRIP

Enter a New Tow

TRIP Tows

To enter a new tow, start by clicking on the New Tow button on the Main Screen. This will open the New Tow Screen.The fields highlighted above will automatically be populated but can be changed, if necessary.CALL/PATROL. This will be set to PATROL since most C...

Send Form

TRIP

AT&T Router

LAN

IP Address: 75.41.117.222Device Access Code: 08\*\*2//37>

Police Department

TRIP

PF Sense

LAN

IP Address: 192.168.1.1, 75.41.117.217 U: adminP: oddPr0bl3m@nwr P: d3t3ctTRAFFIC!P:  pfsense Modem->pfSense(192.168.1.1)->Router Router gateway set to PfSensePfSense gateway (WANGW2) set to AT&T (75.41.117.222) DHCP Server is Domain Controller: 192.168.1...

Reports

TRIP

Tow Detail

TRIP Tows

Location Selector.  Selects the appropriate location for the tow. This will filter the selections for driver and account so that only data from that location is shown. Section A - Driver Info Call/Patrol – Selects the type of tow. When a tow is ...

Admin

TRIP

Main Screen

TRIP

The Main Screen displays towed and released vehicles as well as a menu for navigating through the various sections. This section displays towed vehicles that are in our yard as well as vehicles which have been released. Use the Held/Released toggle (3) to...

Manager

TRIP

Troubleshooting

Laptops

No Desktop Open Task Manager (ctrl-shift-esc) Run New Task Enter 'explorer.exe' Restart

Vehicle Processing

TRIP

Visitor Call-Ins

TRIP

Some accounts require that visitors call us to report their vehicles. This section describes the visitor call-in procedures.

Changelog

TRIP

2.0 Various changes to implement new driver app Fixed exception when updating user. 1.955 Updated packages to address various vulnerabilities. 1.954 Adjusted cost of mailing to better approximate cost when sending owner/lien holder mail. 1.9...

Side Navigation Menu

TRIP

The Side Navigation Menu is used to navigate between the various screens in TRIP. Accounts Opens the Accounts screen where you can browse, add, and edit account records. DNT Opens the Do Not Tow screen, allowing you to search for vehicles current...

Click2Mail

Reposession Property Letters

Theme

TRIP Settings