Tow Detail
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Section A - Driver Info
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Call/Patrol – Selects the type of tow. When a tow is started by clicking "New Tow," this will default to PATROL. If initiated from a tow request, it will default to CALL. This can be changed as needed.
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Driver – Select the tow truck driver.
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Truck – Choose the tow truck number. If the selected driver has a truck assigned to them (see Truck Assign), it will auto-fill here.
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Booted – Check this box if the vehicle was booted rather than towed.
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Barnacle – Not used.
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Split Driver – Select a second driver if two drivers are sharing the tow (e.g., for commission split).
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Spot Driver – Used when one driver spotted the vehicle but another performed the tow (usually for heavy tows).
Section B - Tow Information
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Invoice – This is the ICC invoice number. It will be automatically generated when a new tow is created. Always verify the number is correct.
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Towed Date/Time – This is the date and time the driver hooked the vehicle.
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Entered By – Name of the dispatcher who entered the tow. Auto-filled but can be changed if necessary.
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Account – The name of the account (property or business) from which the vehicle was towed.
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Address – The location the vehicle was towed from. Must be an address within TRIP. If the exact address isn't available, use the nearest address that is in TRIP.
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Reason for Tow – The reason that the vehicle was towed. You should use one of the reasons that are in TRIP.
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Comments – Additional notes or special circumstances related to the tow.
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Print On Invoice – If checked, the comment will appear on the printed invoice.
Section C - Police Notification
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Police Department – Select the department that was notified about the tow.
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Badge No. – The badge number of the officer or dispatcher who took the call.
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Reported Date/Time – Date and time when the tow was reported to the police.
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Reported By – The dispatcher who made the police notification.
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Police Phone No. – Phone number for the police department on record.
Section D - Vehicle Information
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Year – Vehicle model year.
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Make – Manufacturer (e.g., KIA).
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Model – Specific model (e.g., FORTE).
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Color – Vehicle color.
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Plate – The license plate number.
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State – The issuing state of the license plate.
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VIN – Vehicle Identification Number. Click the red "VIN" button to verify the vehicle information from the VIN.
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Last 6 – Last 6 digits of the VIN for quicker identification.
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Yard – The storage yard the vehicle was taken to.
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Vehicle Weight – Used to classify tow type. Defaults to "8,000 lbs. and under" for passenger vehicles.
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GVWR – Gross Vehicle Weight Rating. Must be entered for medium and heavy tows. Enter the number only, no comma or extra characters.
Section E - Towing Fee
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Tow Fee – Standard fee charged for the tow itself.
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Storage – Calculated as days × daily storage rate.
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Invoice Fee – Additional fixed fee (e.g., $2.50) added to light-duty tows (medium and heavy are not charged this fee).
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Total Fee – Sum of all charges (Tow + Storage + Invoice Fee).
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Estimate After Today – Shows projected total cost after additional storage time if not picked up the same day.
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Driver No Pay – If checked, this tow will not count toward driver compensation.
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Commercial Tow – Not used.
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Section F - Menu Bar
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Print Invoice | |
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Add Images |
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View Images |
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Add Documents |
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View Documents |
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Email Invoice |
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Create PDF |
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Fax Invoice |
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View History |
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Check DNT |
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Add to DNT |
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Duplicate Tow |
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Copy Release Info |
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Paste Release Info |
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View Vehicle Processing |
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Generate Bill-Back |
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View Changes |
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Delete Tow |
