Tow Detail

• Section A - Driver Info

  • Call/Patrol.Patrol – Selects the type of tow. When a tow is started by clicking "New Tow,Tow," this will default to PATROL.PATROL. WhenIf startedinitiated from a tow request, it will default to CALL.CALL. CanThis can be changed as necessary.needed.

  • Driver. – Select the tow truck driver. 

  • Truck. Select– Choose the tow truck number. If the selected driver has a tow truck assigned to him, this will automatically be populated when you select the driver.them (Seesee Truck Assign)., it will auto-fill here.

  • Booted – Check this box if the vehicle was booted rather than towed.

  • Barnacle – Not used.

  • Split Driver. – Select a second driver whenif atwo drivers are sharing the tow is(e.g., beingfor splitcommission betweensplit).

    two drivers.

  • Spot Driver. This– is usedUsed when anotherone driver isspotted getting credit for spotting athe vehicle tobut beanother towedperformed the tow (usually afor heavy)heavy tows).

  • Booted. Check this box when a vehicle is booted, rather than being towed.

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• Section B - Tow Information
  

  • Invoice.Invoice – This is the ICC Invoiceinvoice number. ThisIt will be automatically generated when you start a tow,new buttow youis shouldcreated. alwaysAlways check to make sureverify the numbersnumber match.is correct.

  • Towed Date/Time. – This is the date and time that the driver was hooked with the vehicle.

  • Entered By.By This– is the nameName of the dispatcher thatwho entered the tow. This will be automatically populatedAuto-filled but can be changed if needed.necessary.

  • Account. This– is theThe name of the account where(property or business) from which the vehicle was towedtowed.

    from.

  • Address.Address – The addresslocation the vehicle was towed from. YouMust mustbe an address within TRIP. If the exact address isn't available, use anthe nearest address that is in TRIP.

  • Reason for TowIf – The reason that the actualvehicle addresswas istowed. You should use one of the reasons that are in TRIP.

  • Comments – Additional notes or special circumstances related to the tow.

  • Print On Invoice – If checked, the comment will appear on the printed invoice.

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  Section C - Police Notification

  • Police Department – Select the department that was notified about the tow.

  • Badge No. – The badge number of the officer or dispatcher who took the call.

  • Reported Date/Time – Date and time when the tow was reported to the police.

  • Reported By – The dispatcher who made the police notification.

  • Police Phone No. – Phone number for the police department on record.

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  Section D - Vehicle Information

  • Year – Vehicle model year.

  • Make – Manufacturer (e.g., KIA).

  • Model – Specific model (e.g., FORTE).

  • Color – Vehicle color.

  • Plate – The license plate number.

  • State – The issuing state of the license plate.

  • VIN – Vehicle Identification Number. Click the red "VIN" button to verify the vehicle information from the VIN.

  • Last 6 – Last 6 digits of the VIN for quicker identification.

  • Yard – The storage yard the vehicle was taken to.

  • Vehicle Weight – Used to classify tow type. Defaults to "8,000 lbs. and under" for passenger vehicles.

  • GVWR – Gross Vehicle Weight Rating. Must be entered for medium and heavy tows. Enter the number only, no comma or extra characters.

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  Section E - Towing Fee

  • Tow Fee – Standard fee charged for the tow itself.

  • Storage – Calculated as days × daily storage rate.

  • Invoice Fee – Additional fixed fee (e.g., $2.50) added to light-duty tows (medium and heavy are not incharged TRIP,this usefee).

  • Total Fee – Sum of all charges (Tow + Storage + Invoice Fee).

  • Estimate After Today – Shows projected total cost after additional storage time if not picked up the closestsame address.day.

  • Driver No Pay – If checked, this tow will not count toward driver compensation.

  • Commercial Tow – Not used.