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Tow Detail

Tow Detail.png

  • Section A - Driver Info
    • Call/Patrol. Selects the type of tow. When a tow is started by clicking New Tow, this will default to PATROL. When started from a tow request, it will default to CALL. Can be changed as necessary.
    • Driver. Select the tow truck driver.
    • Truck. Select the tow truck number. If the driver has a tow truck assigned to him, this will automatically be populated when you select the driver. (See Truck Assign).
    • Split Driver. Select a second driver when a tow is being split between two drivers.
    • Spot Driver. This is used when another driver is getting credit for spotting a vehicle to be towed (usually a heavy).
    • Booted. Check this box when a vehicle is booted, rather than being towed.
  • Section B - Tow Information
    • Invoice. This is the ICC Invoice number. This will be automatically generated when you start a tow, but you should always check to make sure the numbers match.
    • Towed Date/Time. This is the time that the driver was hooked with the vehicle.
    • Entered By. This is the name of the dispatcher that entered the tow. This will be automatically populated but can be changed if needed.
    • Account. This is the name of the account where the vehicle was towed from.
    • Address. The address the vehicle was towed from. You must use an address that is in TRIP. If the actual address is not in TRIP, use the closest address.
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