Restore Mode

1. Connect your iPad to a computer with a Lightning or USB-C cable.
2. Open Apple Devices on a Windows PC.
3. Press and hold both the Home button and the top (or side) button at the same time.
4. Release the top button when the iPad turns off, but continue holding the Home button.
5. Continue holding the Home button until you see the recovery mode screen (an icon showing a computer and a cable).